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Understand

Jev explained with a school sorting tray

Proposed design Editorial draft

Imagine a school office sorting messages about buses, lunches and lost property. A rule looking for “bus” may miss “My ride is late”.

A decision model can recognise the meaning and choose from agreed trays. Jev plays that role inside software. People still define the trays and handle confusing cases.

This is a useful first mental picture because it separates interpreting a message from taking responsibility for what happens next. Copilot is the helper you can talk to; Power Automate is the conveyor belt; Jev is a sorter beside the belt.

Jev can also say how likely an answer seems. That number is a clue, not a promise. A helper can be very sure and still be wrong. If the message is unclear, the right answer may be “Ask a person”.

If sorting is quick and cheap, a school could sort every message instead of checking just a few. But sending a message to the wrong tray still matters. We test the sorter, watch its mistakes and keep a way for people to correct it.

Next step

Write down the trays in one process you know.