AI decisions your board can sign off.
Jev makes short, typed judgments on routine operational work in Microsoft workflows: route this, score that, flag what doesn’t fit. Your policy stays in code. Uncertain or high-stakes cases go to a person.
Independent guide. Not affiliated with TypeSafe or Microsoft.
Read every case, not a sample.
Many operational judgments are too slow or too expensive to make on every item, so teams sample. Reading every support request for routing, every completed agent run for failures, or every invoice for missing explanations becomes affordable when the judgment is small and bounded.
- Operational decisions with observable outcomes
- Stable categories your teams already use
- First actions that can be reversed
Confidence is not permission.
Jev returns an answer with a probability. Your code decides what that answer is allowed to trigger. Cases below your threshold go to review, high-stakes actions stay with a person whatever the score, and every final action records the policy that produced it.
What to measure firstSpend follows difficulty.
A small classification step filters the workload, so expensive reasoning and human attention go to the cases that need them. Budget for the whole path: orchestration, retrieval, licences, review, mistakes and support, not only model tokens.
Read the board briefWatch it sort a service-desk inbox.
An imaginary company mailbox. Pick a message and follow it through rules, Jev, a frontier model and a person. Some paths raise a ServiceNow ticket, some draft a reply for approval, some go straight to a human queue.
Select a message.
Judgments appear here.
Tickets, drafts, queues.
Synthetic data, client-side only. Full rule table with editable toggles: service-desk email demo.
One pilot. Twelve weeks. A stop rule.
Fund one bounded pilot with a named process owner, baseline measures and a stop rule. Require evidence before expanding authority.
Confirm the case
Buyer, data permissions, baseline and labels.
Build
The adapter and a Power Automate demonstration.
Shadow
Evaluate alongside the current process; tune on development data.
Validate
Held-out results and a failure-recovery demonstration.
Decide
Limited routing if approved, and an evidence report your team agrees.
Decision discovery
A shortlist of decisions, owners and allowed actions, with a pilot recommendation or a clear reason not to proceed.
Bounded pilot
One process, one data source, one decision policy and an agreed evaluation set, with acceptance criteria set in advance.
Managed service
Monitoring, review quality, controlled releases and monthly outcome reporting.
Timings depend on customer access and procurement. Pricing is quoted per engagement. Services in full.
Where it works first.
Repetitive decisions, stable categories, reversible first actions, lawful access to representative data, and a sponsor who owns the queue. Each page runs an interactive demo on imaginary data.
Service-desk email
Type, priority and route: ticket, draft or person.
Invoice exceptions
Flag unclear descriptions without approving payment.
Complaints
Tone and vulnerability cues; never auto-closed.
Travel & expenses
Policy breaches flagged; money never moves automatically.
Correspondence tracking
Thread state, SLA risk and missed commitments.
Azure & AI credit usage
Overruns, shadow spend and weekend spikes flagged.
M365 audit log review
Unusual privilege patterns routed to a SOC queue.
Agent-run checks
Review completed agent traces for possible failures.
Not a first pilot.
Autonomous payment approval, employment selection, diagnosis, or irreversible account sanctions. These stay out of scope until a bounded pilot has earned the evidence.