Use case demo

Housing repair requests

Trade, hazard urgency and vulnerability cues, with rules owning the timescales.

Synthetic demo Proposed design
Local government Synthetic demo Proposed design
Queue · synthetic items
    RulesPolicy in code
    JevChoice · Score · Noul
    Frontier LLMDraft only
    HumanAccountable action
    Inputs

    Select an item.

    Jev + rules

    Judgments appear here.

    Outputs

    Tickets, drafts, queues.

    Pilot card

    What a first pilot of this decision needs. Proposed design, not a measured result.

    DecisionWhich trade should inspect first, and does the report describe a health or safety hazard?
    State Jev seesTenant message, property reference, household notes already on file.
    Questions
    • Choice Which trade should inspect first?
    • Score How urgent is the hazard to health or safety (1–5)?
    • Noul Does the message mention a vulnerable household member?
    First action code may takeRaise the repair job with trade and priority; alert a housing officer for vulnerable households.
    Stays with a personEmergency decisions, inspection findings, anything the tenant disputes.
    Measure firstDamp and mould reports inspected within timescale; jobs sent to the wrong trade.
    Microsoft surfaceTenant portal or contact centre; adapter; housing repairs system via API.
    Out of scopeLowering a timescale set by rule; reading photos (Jev takes text only).